Returns & Exchanges
At Culture Kings, we want you to be 100% satisfied with your street-style pickup, which is why we offer a 30-day return window for most items in their original, unworn condition. Whether you need a different size or a store credit, our streamlined portal makes your return process as seamless as your fit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Choose Your Outcome
Select whether you would like an exchange for a different size, a store credit with a bonus value, or a refund to your original payment method.
Pack and Label
Securely pack your items with all original tags attached and print the prepaid shipping label provided by our portal.
Drop Off and Track
Drop your package off at any authorized shipping location and keep your tracking number handy until your return is processed at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing